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Join Our Growing Team

We're looking for talented and motivated individuals to fill current openings throughout the country

As we grow as the world’s premier provider of Visual Marketing Services, we are looking for talented and motivated people to fill current openings throughout the country. At VHT, we recognize that our team members are the most important resource we have in keeping our product and service commitments to our clients strong and reliable. We believe in and apply principles of trust, honesty, respect, integrity, dedication and determination, while we nurture and maximize talent to the benefit of each individual, as well as our clients. VHT fosters an innovative and spirited environment where diversity is valued, quality of life is enhanced, and individual aspirations are fulfilled.

We have the following exciting opportunities currently available:

Director of Client Services (Contact Center)

Overview:


In this position you have the opportunity to design and develop the next generation of infrastructure, processes and systems to support our corporate goals and rapid growth. Reporting to the VP of Sales, you will lead VHT Studios’ Client Services team’s accelerated development while ensuring our reputation for quality, responsiveness and service remains impeccable.


Here is the exciting part:

While ensuring the highest standards in day to day operations, you will bring your creativity, problem solving and change management skills to:

  • Identify and recommend new technologies, tools and system enhancements to scale operations to meet our continued growth

  • Institute and implement departmental capacity planning to meet the needs of the business
  • Organize the departmental structure for optimal performance and employee growth

  • Assume leadership for increasing proficiencies of direct reports and developing a training strategy

  • Ensure proficiency in key factors of success; providing expert guidance and recommendations to clients, providing world class responsive service and exceeding the expectations of clients on a daily basis
  • Improve existing, and implement new, procedures, processes, and scripting

  • Use your analytical skills to create new department and employee performance metrics
  • Integrate additional locations as they are added or acquired

 

Here are the key qualifications and work experience we are looking for:

  • Bachelor's Degree

  • 7- 10 years of previous experience in multi-channel (voice, chat, email etc.) customer service/sales oriented positions

  • 5 + years of experience in managerial roles overseeing operations with a contact center, managing contact center supervisors, and leading teams

  • Proven track record of improving customer service metrics and employee performance

  • Experience in strategic planning and execution

  • Experience managing contact center integration from acquisitions and expansion

  • Ability to swiftly scale number of employees and remote locations

  • Proven ability in re-engineering operations, policy, and implementing new strategies and procedures for increased efficiencies and effectiveness

  • Solid understanding of reporting and budgeting procedures including basic financial analysis (cost-effectiveness, cost-benefit, etc.)

  • Proficient in MS Office and contact center equipment/software programs

  • Familiarity with Learning Paths International methodology, a plus

VHT Studios is committed to attracting and retaining the brightest and most talented individuals to our company by offering competitive compensation, a progressive and nurturing culture and growth potential. In addition to our traditional benefit offerings, we offer comprehensive medical benefits and a 401K matching program. 

Apply Now

Sales Support Admin (Part Time)

Overview:

 

The Sales Support Admin is responsible for supporting the VHT Sales Team’s efforts as well as general office management duties. The responsibility is to provide and deliver the Sales Team with the tools and support from any department so that they can apply their time to sales efforts and not to operational and administrative tasks. Key areas of responsibility include but are not limited to items outlined below.

Responsibilities:

  • Sales Reporting
    • Daily preparation of reporting

  • Meeting Coordination
    • Coordinate internal meetings for Sales and Executive Team

  • Systems Support
    • Docusign, Goto meeting, Salesforce.com, Cosmo

  • Account Management Support
    • Support the on-boarding of new Customer Accounts and updates to existing Customer Accounts

  • Travel, Expense Reports, Budgeting
    • Schedule travel, process expense reports, budget tracking

  • Office Support/ Management

    • General office management duties

  • Miscellaneous
    • Misc special projects

Skill Sets:

  • Extremely organized and detail oriented
  • Hard worker
  • Works well as a team player and independently

Requirements:

  • Extremely detail oriented and organized
  • Excel, Word, Powerpoint proficient a must
  • Strong organizational skills
  • Bachelor's Degree
  • Strong written and verbal communications
  • Manage multiple tasks at once

Compensation:

VHT Studios is committed to attracting and retaining the brightest and most talented individuals to our company by offering competitive compensation, a progressive and nurturing culture and growth potential.

Apply Now

Accounts Payable Clerk (Entry-Level)

VHT Studios is seeking an Accounts Payable Clerk for our corporate Rosemont, IL location.  The Accounts Payable position is available for an individual to be responsible for processing all invoices received for payment and for undertaking the payment of all creditors in an accurate, efficient and timely manner. A degree in Accounting or Finance is preferred. Strong technical, analytical and problem-solving skills are a must. The ability to work in a dynamic team-oriented environment is required. Attention to detail is critical.

Responsibilities

  • Perform day to day financial transactions, including verifying, classifying, computing, posting and recording accounts payable data
  • Reconcile the accounts payables ledger to ensure that all payments are accounted for and properly posted
  • Monitor vendor and contractor payment schedules
  • Process and facilitate payments to vendors and contractors
  • Generate financial statements and reports detailing accounts payable status
  • Other Functions: The organization may assign other accounting functions to the job at its discretion

Skills

  • Extremely Detail oriented
  • Organized and Accurate
  • Analytical
  • Self-driven
  • Hard worker

Requirements

  • Bachelor’s Degree in Finance or Accounting or related field
  • Basic knowledge of accounting principles
  • Experience with data entry a plus
  • Experience with QuickBooks is a plus
  • Proficiency with MS Office Suite

Compensation

VHT Studios is committed to attracting and retaining the brightest and most talented individuals to our company by offering competitive compensation, a progressive and nurturing culture and growth potential

Local candidates only:

Rosemont, IL

Apply Now

Marketing Manager - Brokerage and Commercial Channels

Job Title: Marketing Manager - Brokerage and Commercial Channels 

Reports To: Vice President Marketing

Position Summary:

You will put the marketing in place to drive and support measurable sales growth for real estate brokerage and commercial channels.Your focus will be on the development of targeted messaging and compelling content to build client acquisition and conversion.You will create and institutionalize methods for engagement and partnership approaches, while seeking co-marketing opportunities. You will work as a part of a team of internal and external collaborators. This is a marketing generalist position that will have you managing key marketing programs, direct mail, collateral, and event marketing. You will be responsible for the tracking and reporting of key performance metrics. This marketing role requires 5+ years related experience.

Functions and Responsibilities:

  • Develop and manage marketing messages and communications for prospecting, presentations, proposals, onboarding, and account growth.
  • Oversee relationships with external partners as related to the channels.
  • Manage internal communications.
  • Develop marketing and sales support tools.
  • Develop sales presentations: standalone and online.
  • Develop and manage promotional plans.
  • Manage and support events, key client meetings and trade shows.
  • Monitor budget to plan.
  • Stay atop industry and marketing trends and best practices.
  • Participate in field work, such as key client photography, and other outside projects.
  • 10-20% travel likely.

Skills / Traits / Abilities:

  • Creative and excellent writing and some graphics abilities.
  • Big picture thinking with the know-how to create and execute detailed plans successfully.
    • An accomplished presenter, comfortable and seasoned speaking to groups
  • A passion for measurable performance that builds sales.
  • Insatiable quest for learning.
  • Project management skills with the ability to communicate,motivate, and collaborate.
    • Enjoys working independently and as a part of a Marketing Team, and also cross-functionally.
    • A bachelor's degree in marketing, journalism, or communications is required. 

Compensation & Benefits:

In exchange for your contributions, VHT Studios offers competitive compensation, a progressive and nurturing culture and growth potential. In addition to our traditional benefit offerings, we offer comprehensive medical benefits and a 401K matching program.

 

Apply Now

Market Sales Lead & Photographer – Westchester, NY

Job Title: Market Sales Lead & Photographer – Westchester, NY

Reports To: Director of Sales

Summary: Reporting to the Director of Sales the VHT Market Lead will be the face of VHT Studios in their given territory. This full time position is divided between contracted photography jobs and hourly marketing & sales duties.

Duties and Responsibilities include the following. Other duties may be assigned.


Marketing and Sales Duties: Assigned marketing and sales hours will vary from 10-30 hrs /week depending on time of year due to business seasonality. Marketing and Sales duties are complete before, after and in-between contracted photography shoots. 

  • Market, Present, and Sell VHT Studios' services to interested agents and brokerages
  • Attend Real Estate Client Events and office meetings
  • Presentation of VHT services to agents/brokers and decision makers
  • Maintain Social Media presence in the territory with local real estate players
  • Help identify the top real estate players in the territory
  • Help recruit, interview, and train additional photographers, as needed
  • Communication with local photographer team

Lead Real Estate Photographer: Photograph homes listed for sale to meet the online marketing and print needs of Realtors and their Brokerage firm. Post-shoot editing will be performed by VHT Studios. 

  • Receive Jobs from VHT Studios and contact clients to schedule in a timely manner
  • Maintain accurate and up-to-date notes on the scheduling process in the VHT System
  • Meet clients on site and perform photo session
  • Label and upload images to our in-house studio, the same day of the shoot, via FTP process

 

 

Knowledge, Skills and Other Abilities:

  • Sales or Customer Service experience preferred(waiting tables, have sold something before, etc...)
  • Outgoing personality
  • Photography experience
  • Photography Equipment meets VHT requirements*
  • Outgoing personality (yes, listed twice)
  • Takes direction well and works well independently
  • Extremely detail oriented and organized
  • Reliable Car, Computer, Smart Phone, and High Speed Internet connection

Equipment Requirements:

  • Digital SLR Camera
  • Adjustable Ultra Wide Angle Lens
  • External Flash
  • Tripod

Examples of Camera & Lens Combinations Include:

  • Cropped Sensor SLR with a 12-24mm Lens
  • Full Frame Sensor SLR with 17-35mm Lens

 

Compensation

VHT Studios is committed to attracting and retaining the brightest and most talented individuals to our company by offering competitive compensation, a progressive and nurturing culture and growth potential.

Apply Now

Client Services Representative - Rosemont, Illinois

Job Title: Client Services Representative 

Reports To:  Client Services Supervisors

Summary: Responsible primarily for providing effective and memorable customer service to external customers and photographers by utilizing excellent communication skills and in-depth knowledge of company services, product offerings, and policies within the Client Service Department.

Duties and Responsibilities

  • Provides timely and accurate information to incoming customer and photographer calls, emails, online-chats and other product knowledge requests.

  • Processes customer orders and changes according to established department policies and procedures.

  • Handles incoming requests from customers in a professional manner and ensures that issues are resolved both promptly and thoroughly.

  • Gathers customer information thoroughly and efficiently, accesses and fulfills customer needs, educates the customer where applicable to prevent the need for future contacts, and documents interactions through ticket tracking.

  • Educates the customer on services and policies to ensure they are receiving the proper products for their needs and will be satisfied with our services.

  • Troubleshoots customer and photographer issues over the phone.

  • Keeps clients happy by providing helpful and accurate information.

  • Handles inbound phone calls eight hours per day taking an average of 60 calls per day.

  • Additional duties include the following specialties: Online Orders,  Chat, Closing Duties, Job Check-In's, and Ticket Tracker follow up.

  • Acts as primary level of issue resolution for self-created service tickets

  • Assists occasionally with data projects.

  • Reviews, supports, and practices VHT Studios' mission and core values.

  • Performs other related duties as assigned.

Requirements:

  • To perform this job successfully, an individual must have knowledge of Microsoft Word, Microsoft Excel, Microsoft Outlook, Google Chrome, Internet Explorer, Mozilla Firefox

  • Advanced knowledge of basic computer trouble-shooting from an end-user standpoint.

  • Associate's degree (A. A. / A. S.) or equivalent from two-year college or technical school; or one year related experience and/or training in a customer service/call center environment.
  • Highly developed sense of integrity and commitment to customer satisfaction

  • Ability to communicate clearly and professionally, both verbally and in writing

  • Ability to handle customer complaints and dissatisfied customers

  • Displays a pleasant, patient, and friendly attitude

  • Strong detail orientation, communication, and listening skills

  • Possesses a strong work ethic and team player mentality

  • Strong data entry skills 

Compensation

  • Competitive hourly base salary
  • 401k Matching
  • Team outings
  • VHT Studios is committed to attracting and retaining the brightest and most talented individuals to our company by offering competitive compensation, a progressive and nurturing culture and growth potential. 
Apply Now

Field Measurement Contractor

VHT is an established service provider to commercial and residential real estate. We are seeking experienced individuals to take measurements for producing marketing floor plans.

Ideal Candidates:

  • Have good weekday business-hour availability, could be asked for occasional Saturday work.
  • Able to professionally interact with our clients on a job site.
  • Have some previous experience measuring and sketching residential and commercial properties for the purpose of delivering as-built floor plans.
  • Have great people skills and professional appearance.
  • Own a car in good repair and available for daily use.
  • Perform to our standards of providing clearly hand-drawn plans of a home with needed measurements.
  • Are authorized to work in the U.S.

Building surveying/structure assessing/architectural training experience is a plus. This is a contract position with VHT, and new contactors will start in a part-time capacity and are paid by the project. VHT will provide direct one-on-one training.

This position is great for people that already do a light amount of free-lance work, and/or those who are looking for a second part time job and have good availability during business hours.

Your location is important; you will be based from your home and driving to your assigned measurement projects.

If you are interested in becoming a part of the VHT Floor Plan Team, then click Apply Now and fill out our online application.


If you are interested in becoming a part of the VHT Network, then click Apply Now and fill out our online application.

Apply Now

Professional Architectural Photographer (Independently Contracted)

The job of Architectural Photographer also offers a lot of variety. One day you might be taking photos of a renovated kitchen for a real estate agent; the next you could be getting dramatic shots of a landmark building. You might have to run up and down the stairs or stand in the middle of a busy street to get the perfect angle. And no two jobs will be the same. Variety is the spice of life, right?!

Photography, like any other custom service, is never a 'one size fits all' proposition, but a matter of finding the right person for the job. We are looking for qualified individuals to join our photographer network. Our projects include hotels and resorts, retail establishments, commercial buildings, and residential housing.

Working with VHT Studios, you will get to work in some of the most beautiful homes in your neck of the woods. You will also have the ability to set your schedule and determine your own hours. Even better, the VHT Studios brings the clients to you! We will supply you with clients and properties to photograph, and after the shoot we'll take care of the details and editing via our in-house studio. You simply get to do what you like best - take great photographs.

EQUIPMENT REQUIREMENTS:

You would need to have a Digital SLR camera and an adjustable Ultra Wide Angle Lens, as well as an external (off-camera) flash and tripod. Examples of camera and lens combinations include:

  • Cropped Sensor SLR with a 12-24mm Lens
  • Full Frame Sensor SLR with 17-35mm Lens

 

Our photographers bracket and take multiple exposures. They do not edit. Our studio does the post production work to create the final image.

MINIMUM REQUIREMENTS:

Our goal is to establish long term relationships with local photographers that we can work with on projects as they come up nearby. In addition to having the right equipment, you must:

  • Have flexible availability to accommodate our client's schedule.
  • Be able to professionally interact with our clients at the job site.
  • Perform up to our standards providing us a consistent high quality image.
  • Communicate effectively throughout the project from start to finish.

 
If you are interested in becoming a part of the VHT Photographer Network, then click Apply Now and fill out our online application.

 

Apply Now

Talent Logistics Specialist

We are looking for a Talent Logistics Specialist. The ideal candidate is a detail oriented individual who will assist with scheduling, operations and logistics for our Talent network.

Required experience:

  • Customer Service or Logistics / Operational Support: 1 year


Principal Duties and Responsibilities:

Photography and Floor Plan Order Management -

  • Schedule jobs for photographers and floor plan specialists
  • Work with talent to determine timelines and availability
  • Make routing as efficient as possible
  • Find talent to take on hard-to-fill appointments
  • Source talent for last minute orders
  • Work directly with clients on an as-needed basis to determine floor plan scheduling options

Field Operations Support -

  • Field questions from photographers, floor plan specialists, etc.
  • Assist with talent issues such as last minute time off, broken equipment, etc.

Other Required Skills and Abilities:

  • Writing and communication skills
  • Problem-solving and teamwork skills
  • Ability to multitask and prioritize under pressure
  • Ability to commit to a consistent and reliable schedule
  • Strong commitment to customer service
  • Strong attention to detail
  • Experience working with Google Calendars, Microsoft Outlook, and shared drive

Job Type: Full-time

Local candidates only:

  • Rosemont, IL

 

Apply Now